Bringing the goodness right to your doorstep, be it your cozy home or bustling office, all across South Africa. No worries, the delivery cost will be worked out while you’re checking out. Give us a little time—about 2-5 working days—to make the magic happen. Don’t forget to peek at the freshest shipping fees during checkout. A quick heads up: delivery times are like friendly estimates. We’re in cahoots with our delivery pals to hustle your order, but hiccups can happen. When the holiday hustle’s on (November to February), deliveries might take a smidge longer. Curious for more? Swing by our Shipping Policy for the full scoop.

Hey there! If you ever want to send something back our way, no sweat. You’ve got a whole week—7 days from the day your goodies landed at your place—to make up your mind. Just make sure the stuff hasn’t been used, it’s all complete, and hanging out in its original packaging. If it’s been more than a week since your package had its grand entrance, we’re afraid we can’t do refunds or swaps.

To start the return dance, hit us up online. Drop a line to info@springleaf.shop and attach a couple of pics of what’s headed back to us. Spill the beans on why you’re sending it back too.

Once you hit send, give us a bit of breathing room—72 hours to be exact. We’ll peek at what’s what and give you a shout to figure out the next steps. Pop over to our Returns Policy for the nitty-gritty details.

Sure, as long as our fulfilment team haven’t already shipped your order. If they have please allow for the items to be delivered and just make sure the stuff hasn’t been used, it’s all complete, and hanging out in its original packaging. We will provide you with a return shipping label. If we’re the ones handling the return shipping of non-defective goodies, there’s a bit of practical stuff to chat about. Courier fees will come into play, just so you know. It’s gonna be like a combo platter: the original delivery fee, a collection fee that mirrors the delivery charge in your neck of the woods, plus any extra handling bits that might apply. Just a heads-up, shipping costs aren’t the refundable type. So, if a refund’s in the cards, the return shipping tab will be picked up from there. Cool beans?