Shipping Policy

How much does shipping cost, and how long does it take?

Bringing the goodness right to your doorstep, be it your cozy home or bustling office, all across South Africa. No worries, the delivery cost will be worked out while you’re checking out. Give us a little time—about 2-5 working days—to make the magic happen. Don’t forget to peek at the freshest shipping fees during checkout. A quick heads up: delivery times are like friendly estimates. We’re in cahoots with our delivery pals to hustle your order, but hiccups can happen. When the holiday hustle’s on (November to February), deliveries might take a smidge longer. 

Let's talk about some important bits!

  • Just a quick nudge: when you’re filling in your address during checkout, give it an extra once-over to make sure it’s spot-on. An incorrect address might lead to some extra charges, and we want to keep things smooth for you, right
  • Speaking of smooth, our working days are from Monday to Friday. Weekends and public holidays are like our little break times.
  • Here’s the scoop: delivery times are like those guestimates your friend always gives when running late. We’re teaming up with our delivery buds to get your order to you pronto, but sometimes life throws curveballs. Peak times (that’s November to February) might stretch out the wait a tad.
  • Quick heads-up: if our trusty couriers let us know they can’t get to your neck of the woods, don’t worry. We’ll have a chat and either work out a plan to deliver to the closest spot or give you a refund. We’re all about finding a way to make it work for you.
  • Just so you know, we’re all about precision. A physical address is our GPS to make sure your goodies reach you. Gravel roads and faraway farms are a bit too much of an adventure for us, though.
  • After you’ve clicked that order button, we’ll keep you in the loop on when your delivery dance will happen. Stay tuned!

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