Welcome to Springleaf! By accessing and using our website, you agree to comply with the terms and conditions outlined below. Please read these terms carefully before making a purchase. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

• “We,” “us,” “our”, and “the Company” refer to Springleaf, the online homeware store.
• “You” and “your” refer to the user or customer utilizing our services.

2. Product Information

We strive to provide accurate and detailed information about our products, including descriptions, images, and specifications. However, we cannot guarantee that all information is error-free. If you come across any discrepancies or have questions about a product, feel free to contact our customer support team for clarification.

3. Orders and Payments

Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion. Payment is required at the time of placing your order, and we accept various secure payment methods. Prices are listed in South African Rand and are subject to change without notice.

4. Shipping and Delivery

We offer shipping to specified regions as outlined during the checkout process. Shipping fees and delivery times may vary depending on your location. Please review our Shipping Policy for detailed information on delivery charges, times, and procedures.

5. Returns and Exchanges

Please review our Returns & Exchanges Policy for information on how to initiate returns, our return eligibility criteria, and the process for receiving refunds or exchanges.

6. Privacy and Data Security

We value your privacy and take data security seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to our privacy practices.

7. Intellectual Property

The content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or use our content without our explicit permission.

8. Limitation of Liability

We strive to provide accurate and reliable information, but we cannot guarantee the absence of errors or omissions. We are not liable for any direct or indirect damages resulting from the use of our website or the products we sell.

9. Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Johannesburg.

10. Changes to Terms & Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

For any questions or concerns, please contact our customer support at info@springleaf.shop .

Last updated: 16 August 2023